Return & Refund Policy
Return & Refund Policy
30-Day Hassle-Free Returns
We want you to love every piece you bring into your home. If for any reason you are not completely satisfied, you may return your item within 30 days of delivery for a full refund or exchange.
Eligibility
- Items must be unused, undamaged, and in their original packaging.
- Items marked as Final Sale are not eligible for return.
- Custom or personalised orders cannot be returned unless defective.
How to Return
- Email us at blocktheory46@gmail.com with your order number and reason for return.
- We will send you a return authorisation and instructions within 24 hours.
- Pack your item securely and ship it back to us.
- Once received and inspected, your refund will be processed within 5-7 business days to your original payment method.
Damaged or Defective Items
If you received a damaged or defective item, please contact us within 7 days of delivery with photos and we will send a replacement at no cost to you.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrectly shipped.